We Help the Helpers


View the Network's annual training topics and related training information hereTo view event information and fees (including member discounts) before registering, click Show details in the lower right -hand corner of each event description below.

 Cancellation Policy
    • Substitutions are welcome; please let us know in advance.
    • No-shows and cancellations 7 days or less prior to an event will not be granted a refund.
    • Up to 8 days prior to event:  A 25% refund will be issued in the form of a credit towards future registration.
    • Up to 14 days prior to event:  A 50% refund will be issued in the form of a credit towards future registration.
    • Up to 28 days prior to event:  A full refund will be issued in the form of a credit towards future registration.

Upcoming events

    • 04/10/2019
    • 06/12/2019
    • 3 sessions
    • Denver Housing Authority, Mulroy Neighborhood Center, 3550 W. 13th Ave, Denver 80204
    • 0
    Registration is closed

    Are you providing the kind of high quality service you want to offer? Do you or your employees need skills training in multiple competencies in order to get up to speed? Are you taking care of your clients in the most effective and efficient way? Are you taking care of yourself and your career?

    This comprehensive training and certification program can help. The Network is proud to present the 6th Annual Direct Service Provider Certification series in partnership with Aspire Training and Consulting. Most direct care resources and trainings focus on psychotherapy. This series focuses on practical approaches, successfully modified to fit case management and other helping relationships, that are NOT primarily therapeutic in nature.

    This series of three, 6-hour, intensive workshops will be conducted monthly on second Wednesdays (March 13, April 10 and May 8). This spaced format offers opportunities for education, practice and coaching that are not practical in a more tightly-sequenced series of workshops. The goal of each session is to enhance knowledge, skill and confidence in providing effective client-centered care. 

    18 hours of in-person training and coaching with over 8 hours of online training for a total of 26 hours training and coaching overall.

    Learning Objectives

    • Define my Success
    • Understand Self Care
    • Review Best Practices in Case Management/Navigation
    • Understand the Process of Change
    • Learn about the Care Cycle (Intake through Discharge)
    • Learn about Therapeutic Communication
    • Understand Crisis Management
    • Learn about the Care/Treatment Cycle (Intake through Discharge)
    • Apply MI & Other Skills in Work with Clients (Intake through Discharge)
    • Apply Information & Skills to Case Scenarios
    • Plan to Implement Information & Skills on the job

    Online Trainings include the following topics

    1. Helper as a Person (50 minutes)
    2. Therapeutic Communication (40 minutes)
    3. Multiculturalism (1 hour 10 minutes)
    4. HIPAA (45 minutes)
    5. Mandatory Reporting (45 minutes)
    6. Stages of Change (40 minutes)
    7. Harm Reduction (30 minutes)
    8. Service Planning/Monitoring (40 minutes)
    9. Approaches to Difficult Situations (30 minutes)

    Direct Service Provider Certificate

    Aspire Training will provide a certificate of completion for the Direct Service Provider Certification Program, documenting all hours of both in-person and online trainings. Attendees will receive continuing education credits/units (CECs/CEUs) from the National Association of Social Workers - Colorado Chapter (per eligibility). Eligible for 25 hours continuing education credit.


    • For someone new to the field, this was extremely helpful!
    • You’re awesome, thank you for this opportunity to improve my working relationship with my clients.
    • Great information, I enjoyed the examples; they helped me learn how to use these techniques.
    • This training really improved my interactions with customers and gave me the push I needed.
    • Great class – use information on a daily basis. Helps structure meetings and address critical issues.
    • Loved this training! So applicable and valuable in our positions.
    • Amazing presentation; so many good ideas and concepts. Great ways to implement.
    • As a result of this series:
      • I have found better solutions or ways to handle situations.
      • I am able to be a better listener by practicing MI approaches.
      • I feel more confident, and productive in conversations, and feel I more positively impact others.
    Presenter: Melinda Marasch, LCSW
    Aspire Training & Consulting
    It is my honor to do exciting work with the amazing, compassionate people in the nonprofit world! It has been my life’s passion to help others, first as a psycho-therapist and now as a consultant. I specialize in clinical supervision in the form of training (in-person and online), as well as individual and group sessions. We serve licensed and unlicensed individuals, as well as programs and organizations. I have expertise in many areas, including HIV/AIDS, domestic violence, mental illnesses and much more. I also provide coaching to clients who are motivated to maximize their assets. 

    Our Co-Sponsor:
    Colorado Housing & Finance Authority

    • 05/02/2019
    • 05/16/2019
    • 2 sessions
    • Betty Ford Center, 14001 E Iliff Ave #120, Aurora, CO 80014
    • 4
    This evidence-based approach has consistently shown positive outcomes in dealing with resistance and defensiveness. It has been successfully used with populations where resistance is prevalent, including adults and adolescents who deal with legal problems, substance abuse and mental health issues. 
    Motivational Interviewing provides a “tool box” of techniques and strategies which will help you to be more effective in working with clients who bring a wide range of challenges. This is a two-day training.
     Attendees will: 
    • Understand the basic principles and skills of Motivational Interviewing​;​
    • Experience a collaborative versus an authoritarian communication style and see how you can effectively decrease defensiveness in clients​;​
    • Learn and practice resistance skills​;​
    • Learn and practice directive skills that help move a client towards positive behavior change​;​
    • ​Be able to elicit commitment language from a client that is correlated to positive outcomes​; and​
    • ​Explore proven implementation strategies that help improve your Motivational Interviewing skills in the field​.​

    Presenter:  Avani G. Dilger, MEd, MA, LPC, BC-DMT, CAC III, is a Licensed Professional Counselor, a Certified Addiction Counselor, a Somatic Psychotherapist, and a Motivational Interviewing Trainer (MINT), who specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program, an integrative substance abuse prevention and intervention program that includes interactive workshops, a peer mentor program, and community outreach. In addition to teaching the Natural Highs program at several high schools in Boulder and at Naropa University, Avani works as a substance abuse counselor and trauma therapist with teens, families and adults in Boulder. She is a member of the Motivational Interviewing Network of Trainers (MINT) and trains Motivational Interviewing for criminal justice, mental health, and substance abuse professionals.  She has been training professionals in in Motivational Interviewing and other evidence-based practices in Maine, Massachusetts, Illinois, Nebraska, Idaho, Arizona, New Jersey, Florida, Hawaii and Colorado.
    Eligible for 16 hours CEU
    • 05/03/2019
    • 9:50 AM - 11:30 AM
    • Online

    How do we manage something we don’t have enough to manage? People are impacted by the quality of work we do. How can we be present and determine the scope and set appropriate expectations and boundaries? In this 1.5 hour, webinar participants will explore how they utilize time and how they utilize resources and how they can raise the bar to be more effective and maximize efficiencies. We will share tools and techniques that can be immediately applied at work and home. Participants will leave with an action plan template. Topics will include:

      • Define Time/Time Management and Why it is Important
      • Define Resource Management and Why it is Important
      • How Can I Manage Something I Do Not Have Enough To Manage?
      • Human “Doing” vs. Human “Being”
      • Resource Allocation and Management Techniques
      • Managing Multiple Priorities and Prioritizing Your Time
      • Crisis Management
      • The Power of the “Now” Moment
      • Time and Life Management Tips to “Work Smarter, Not Harder” and Take Control of The Time you Have
      • Importance of Setting Clear Boundaries
      • Time Management and Emotional Intelligence
    Participants will:
    • Learn the definitions of time and resource management
    • Discuss various time and resource management/allocation tools and techniques that can be immediately applied at work and home
    • Know how to manage multiple priorities, crises, and take control of their lives
    • Be given an action plan format they can immediately utilize

    Who should attend? All staff managing multiple priorities.

    Registration will close 24 hours prior to class.


    Gayann Brandenburg has worked in the disability field for over 35 years and in training for human service professionals for 23 years. She worked for Rocky Mountain Human Services for over 19 years first as a Trainer for CTAT specializing in employment and behavioral supports, then as Associate Director, and then Director. Gayann has worked in the disability field in South Dakota, Minnesota, Alabama, and Colorado. She has an eclectic background in community employment, transition, family support, case management, grant writing, management, training, and facilitation.

    Joanne Cohen has over 35 years combined experience in coaching, consulting, organization development, facilitation, and training, with twelve years directing and managing her teams to focus on successfully supporting strategic and tactical corporate initiatives. She has consulted, trained and coached executives and their teams in the planning and implementation of new strategic directions that are in alignment with the business goals and objectives of their companies.

    Both Gayanne and Joanne are Senior Organizational Consultants at the Center for Training and Technical Assistance

    • 05/21/2019
    • 9:00 AM - 12:00 PM
    • Denver Rescue Mission's Administration & Education Building, 6100 Smith Road, Denver, CO 80216

    According to the Childhood Bereavement Estimation Model (CBEM) more than 6% of Colorado youth will experience the death of a sibling or parent before they reach their 18th birthday. This is an underestimate of childhood bereavement, as it excludes countless deaths of other significant figures in a child’s life. Despite the prevalence of child and family bereavement across our state, many youth service workers and advocates express discomfort when assisting families who have experienced the death of an important person in their lives. This workshop is designed to provide grief and trauma education and awareness to increase professionals’ confidence and competence to better support the populations they serve. The presentation will address misconceptions and myths that can lead to misunderstandings with bereaved individuals. Participants will take an in-depth look at the developmental understandings of death and common grief reactions from infancy to adulthood. Suggestions will be offered to assist professionals in providing support while fostering growth and resilience through grief- and trauma-informed care. By exploring disruptive grief reactions and restorative grief experiences, the presenter will demonstrate the importance of responding in a manner that launches a whole-family, whole-community, preventative, strengths-based approach. The workshop will provide an example of such an approach, the Comprehensive Grief Care™ (CGC) Model.


    • Delineate myths and misperceptions about death and grief that commonly lead to misunderstandings.
    • Identify developmental understandings of death and common grief reactions from infancy to adulthood.
    • Understand how to support grieving individuals by providing basic empathic responses that promote a grief-sensitive environment.
    • Provide referrals to local resources that can support bereaved children and families.

    Presenter: Micki Burns, PhD, Chief Clinical Officer at Judi’s House/JAG Institute

    Dr. Burns, has worked as a licensed psychologist with youth and families in mental health and educational settings, gaining a firsthand account of the lasting impact of unaddressed grief. She has developed and administrated training programs for mental health professionals, including serving as Training Director of an American Psychological Association-accredited predoctoral internship program. Since joining the Judi’s House /JAG Institute Team in 2012, Micki has found a professional home that recognizes and celebrates the strengths and struggles of families following a death loss. She uses her skill set to expand the reach of the Comprehensive Grief Care Model and to work towards Judi’s House/JAG Institute’s vision that no child should be alone in grief. Dr. Burns is a licensed psychologist in Colorado and an assistant clinical professor at the University of Colorado.

    Eligible for 3 CEUs

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