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Human Services Network of Colorado

Upcoming events

    • 02/20/2024
    • 02/29/2024
    • 4 sessions
    • Zoom webinar
    • 6
    Registration is closed

    This evidence-based approach has consistently shown positive outcomes in dealing with resistance and defensiveness. Motivational Interviewing is a collaborative conversation style for strengthening a person's own motivation and commitment to change. It has been successfully used with populations where resistance is prevalent, including adults and adolescents who deal with legal problems, substance abuse and mental health issues. 

    Motivational Interviewing provides a “tool box” of techniques and strategies which will help you to be more effective in working with clients who bring a wide range of challenges. This is a four-day online training with a four-hour session each day. A broadband Internet connection and working webcam are required for participation.

     Attendees will: 

    Understand the basic principles and skills of Motivational Interviewing

    Experience a collaborative versus an authoritarian communication style and see how you can effectively decrease defensiveness in clients​;​

    Learn and practice resistance skills​;

    Learn and practice directive skills that help move a client towards positive behavior change​;​

    Be able to elicit commitment language from a client that is correlated to positive outcomes​;​

    Explore proven implementation strategies that help improve your Motivational Interviewing skills in the field​.


    Presenter: Avani G. Dilger, MEd, MA, LPC, BC-DMT, CA
    Avani specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program. Avani has been training professionals in in Motivational Interviewing and other evidence-based practices worldwide for over 20 years. Find out more about Avani HERE.

    Eligible for 16 hours Certificate of Completion

    • 03/06/2024
    • 9:00 AM - 1:00 PM
    • Zoom Webinar
    • 46

    While healthy boundaries can be subjective and consist of many different variables, defining healthy boundaries is imperative to the work we do, and allows us to gain a better sense of agency over one’s feelings, energy, and personal space. Setting healthy boundaries is a learned skill that, if done on a consistent basis, will allow us to form stronger relationships with our co-workers, clients and loved ones.

    When we set healthy boundaries, we lead by example for everyone around us. As we all know, every person has limits. When we demonstrate healthy boundaries we express our limits through verbal, nonverbal, and paraverbal communication. In this workshop we will delve into tools to support creating and maintaining professional boundaries. This two- hour workshop will allow us to get comfortable with setting healthy boundaries no matter how challenging it may feel. We will learn to better trust our instincts and delve into the barriers that make it difficult to set boundaries. In an anxiety ridden society it can be intimidating to establish healthy boundaries.

    Fear of rejection, the unconscious desire to please others, lack of understanding around setting boundaries, or the fear of being seen as someone who is “difficult” to work with are some of the many reasons we choose not to practice this essential piece of self-care. Together we can foster self-respect, community empowerment, and genuine happiness by implementing boundaries that allow us all to get our wants and needs met.

    Learning objectives:

    • Articulate what it means to set healthy boundaries

    • Demonstrate an understanding of boundaries and the intersection of cultural, ethical, and professional boundaries in the workplace

    • Analyze the purpose of boundaries and gain valuable insight as to why healthy boundaries are imperative to the work we do

    • Establish techniques to express ones needs and boundaries

    • Identify the supervisor’s role in dealing with boundary issues and create a protocol around violations.

    • Discuss boundaries and barriers when working with a team

    • Examine the correlation between boundaries and burn-out

    • Dissect issues that challenge our professional boundaries and ways to re-establish boundaries


    Fatima Kiass, Founder & Chief Catalyst.  Empowered Connections

    Fatima is a creative strategist whose life work is committed to strengthening community connectedness and empowering vulnerable populations through leadership, agency, and advocacy. Known for her empathy, Fatima is gifted in having difficult conversations in a way that makes people feel valued and supported. Her communication and interpersonal skills shine at the intersections of community education, organizing, and wellness.

    She was named "Maverick Thinker" by Urban Peak and the City and County of Denver in 2019 for her leadership in designing and facilitating various trainings at national conferences, including the Runaway and Homeless Youth Training Technical Assistance Center (RHYTTAC) and The Race Forward conference. As a mentor, social worker, teacher, and facilitator, Fatima grounds her work in her lived experiences over coming trauma, generational poverty, homelessness, and structural barriers.

    Eligible for two (2) hours Certificate of Completion

    • 03/12/2024
    • 10:00 AM - 12:00 PM
    • Zoom Webinar
    • 55

    Intimate Partner Violence is a silent epidemic and statistics suggest that it is more prevalent year after year. Working with individuals who currently are experiencing or have experienced intimate partner violence carries with it its own unique set of challenges and very few human services professionals receive direct training on this topic. As a result, Human Services Professionals are forced to meet these unique challenges without the tools that can help them be successful.

    When a victim is experiencing Intimate Partner Violence or recovering from their experience they are in a vulnerable state and critical decision-making point in their life. The awareness gained through this training will allow you to have compassionate and meaningful interactions with victims which can ultimately make the difference between making a positive or negative impact in the individuals' journey.

    This training offers an opportunity for human service professionals to acquire a more in-depth awareness of the dynamics of intimate partner violence. This will provide a better understanding of the lived experience of the victims and techniques and resources to support them. The workshop will also help identify self-care strategies to cope with the vicarious trauma human services professionals experience in dealing with intimate partner violence suffered by their clients.

    Learning Objectives

    • Understand the prevalence of and statistics about intimate Partner Violence
    • Define intimate partner violence and describe its common dynamics.
    • Recognize signs of Intimate Partner Violence
    • Identify the different ways that victims respond to and cope with intimate Partner Violence
    • Better understand the victim’s experience in IPV
    • Understand the elements of a safety plan and its importance when working with victims of intimate partner violence.
    • Understand the reasons a victim may choose to stay in a violent relationship.
    • Identify local and national resources that may benefit victims.
    • Take away concrete tools to support victims of IPV.

     Presenter: Marisol Velez Murray is the director of Marisol Homes, an extended stay shelter for single and expectant mothers and their children. Marisol is a licensed professional counselor. She specializes in populations that have experienced intimate partner violence, Latinx immigrant population, and complex trauma. She has extensive experience in mental health crisis stabilization and response and has worked in a variety of positions with individuals across the lifespan.

    Eligible for 3 hours Certificate of Completion

    • 03/22/2024
    • 10:00 AM - 12:00 PM
    • Zoom Webinar
    • 56

    Are your clients feeling hopeless in their search for employment? Sometimes it seems like an endless task, searching for a job; and losing hope is the face in the mirror. Especially when you are justice-involved or lack the educational requirements.

    During this webinar, we will discover proven methods to help build a solid plan, open up employment options, and develop partnerships to overcome these struggles and obstacles.


    Discuss current and local employment resources and opportunities.

    Identify and discuss ways to improve support for families in need.

    Develop additional communication streams for up-to-date resources for adequate employment and compensation.

    Help improve community relationships and partnership opportunities for employment, resources, hiring events, and recruitment fairs.


    1. Where are the jobs and career opportunities?

    • Felony-friendly employment resources and opportunities.
    • No experience necessary employment opportunities (OTJT)
    • Non-GED or high school graduate

    2. What about Apprenticeship Opportunities? How does an apprenticeship program work?

    3. What are Career Training Programs? How does this program work to benefit job seekers?

    4. Building a plan of resources and jobs based on the availability

    • Resource Centers and Workforce Development locations?
    • Develop expectations and review obstacles and barriers.
    • Improving warm introductions and follow-up techniques?
    • How do you develop an online strategy for job applications?
    • How much does that job pay?

    Two Break-Out Sessions will build upon the topics above.

    Eligible for a two-hour certificate of completion.

    Presenter: Marsha Brown, CORE Inspirate LLC

    Ms. Brown has a multifaceted career history that allows her to serve the community she lives in. She brings her sharpened skills and experience to help inspire and empower others. Ms. Brown has a bachelor’s degree in Business Administration. Her career has moved from Customer Service Manager over accounts like The Detroit Zoological Institute to NA Manager for TransUnion LLC., overseeing relationships with homeowners and FEMA guidelines. Ms. Brown’s diverse career path and "lived experience" has allowed her to build a wealth of knowledge- focusing on; advocacy for resilience, job creation; and enhancing self-sufficiency programs. Ms. Brown teaches others how to maximize best practices, advocacy, financial health, and home ownership. She served as a Commissioner for the DHA Board, is an Alumni of Warren Village Transitional Housing and a seasoned Storyteller for the Close to Home Campaign to end homelessness.

    • 03/29/2024
    • 10:00 AM - 1:00 PM
    • Zoom Webinar
    • 60

    How can anyone know ALL there is to know about LGBTQIA+? That's a helluva lot of acronyms to get your head around! As a service provider, it is likely you know some things, but are open to other ways of looking at this population and gaining a better understanding and insight around working with them.

    This course is designed to create a solid foundation for supporting persons who identify as LGBTQIA+ and to help you work and communicate better with this population as a human services professional.

    GOAL: To increase knowledge about LGBTQIA+ and working with this population.

    OBJECTIVES: By the end of this training you will:

    • Gain a better understanding and awareness of the history and social determinants of health in the LGBTQIA+ community and how to better serve this population;
    • Develop strategies to mitigate potential adverse effects of implicit biases and inherent power imbalances;
    • Learn to to incorporate trauma-informed care across care teams to promote health and well-being of the clients being served; and
    • Learn better communication styles to talk with these clients.

    We will cover these topics:

    • Brief History of LGBTQIA+ to include: Historical trauma, Intergenerational Trauma, Systemic trauma, Minority stress model
    • Stigma
    • Biases
    • Inherent Power imbalances
    • National and global Laws
    • LGBTQIA+ descriptions
    • LGBTQ+/ BIPOC Communities and Mental Health
    • Trauma informed care
    • Intersectionality
    • Sexual orientation/Gender Identity
    • Social Determinants of Health (SDOH)
    • Communication styles

    Dakota Gundy, PsyD, LPC,

    Dr. Gundy–himself a veteran–is a passionate activist, advocate, and therapist. He has dedicated years of his life to supporting individuals who identify as GLB&TIA, veterans, those with Severe and Persistent Mental Illness, and other underserved populations. Dakota actively participates in presentations at various venues, including NAMI, CSU-Pueblo, Denver Health, and UC Health, with the aim of raising awareness about medical and mental health care inequalities and the stigma that affect people based on their identities.

    Eligible for three hours Certificate of Completion

    • 04/03/2024
    • 9:00 AM - 12:00 PM
    • Zoom Webinar
    • 52

    Older adults are the wisdom keepers of our society, and it is an honor to serve them. This workshop will cover key aspects of healthy aging and communications techniques that are proven to be the most effective in working with this population. It is designed to improve the ability of the attendees to connect and communicate with older adults in a way that allows for maximum positive outcomes.

    Key takeaways include:

      • Building rapport and trust with the older population to achieve objectives
      • Learning communication techniques and tactics to maximize effectiveness
      • Strategizing tactful interventions when barriers arise

    We will explore the ways in which we can:

      • Build Trust and Rapport
      • Develop a Patient and Compassionate Attitude
      • Respect Their Life Experience
      • Communicate Clearly – moderate pace, lower voice; use written communication when necessary
      • Be Adaptable
      • Accommodate physical limitations - adapt workspace
      • Accommodate cognitive changes – extra time or family assistance to help comprehension
      • Be Mindful of Health Concerns
      • Respect independence
      • Provide Flexible scheduling
      • Assess Technological comfort
      • Develop/Enhance Our Cultural Competence
      • Advocate for them when they can’t
      • Schedule Regular check-ins communication to build rapport
      • Involve family as appropriate
      • Coordinate with other agencies and providers

    Presenter: Kelly O’Connor is a Certified Senior Advisor and Certified Dementia Practitioner, based in Denver. She has worked with nearly 2,000 older adults and their families over the last 10+ years as an elder care consultant and legacy life coach. Her 2021 TEDx Talk on Longevity sets the stage for the work she does today throughout the country.

    • 04/05/2024
    • 10:00 AM - 1:00 PM
    • Zoom Webinar
    • 57

    Intuitive decision-making or 'gut instinct' is your ability to instantly get an understanding of something without needing to use  conscious reasoning. There are a variety of lenses through which intuition is evaluated, theorized and defined. Some of those lenses this workshop will use as a point of reference are:

    1. Under stress, the brain is quickly gathering and processing many facts, much of which is happening unconsciously or outside of overt awareness. This information quickly informs higher brain processing areas and compare information to past experiences, providing an "instinctual" response.
    2. Psychologists generally believe that intuition relies on powers of pattern-matching, from experiences stored in long-term memory and presents in-the-moment judgments based on them. Researchers have theorized four kinds of intuitive thinking, each distinct and unique yet easily identifiable in most situations.
    3. Biochemistry (like oxytocin and serotonin), are present/measurable, when individuals experience that “gut feeling” of safety, acceptance, security, anxiety and/or discomfort. There are those that interpret these gut feelings as impressions and intuition that shape decisions and influence relationship responses. "Scientists believe intuition operates through the entire right side of our brain, the brain's hippocampus and through our gut (digestive system has neurons as well)," Dr. Judith Orloff
    4. Spiritual intuition has been referred to as an ability to hear, understand or respond to something immediately, without the need for conscious reasoning. This might include insights from nature, a higher power, god or another deity.

    Within a guided discussion and presentation of functional intuition within differing theories, interpretations and references the following objectives further outline our time together:

      • Exploration of how intuition fits within clinical and personal skills, values, and belief systems
      • Recognition of discernable differences between Intuition and Impulsiveness
      • Identification of a dozen skills for strengthening intuition
      • A construct for intuitive decision making
      • Recognition of common sabotage inherent in acting intuitively

    Presenter: Tracy L. Hutchinson, LPC, MAC, LAC 

    Tracy has been working in the field of Addictions and Mental Health for the past 40 years. Currently, through her Counseling and Consulting private practice, Tracy is a facilitator of professional growth and development for team building. See more information about Tracy HERE.

    Eligible for 3 hours Certificate of Completion

    • 08/20/2024
    • 08/22/2024
    • 2 sessions
    • Zoom Webinar
    • 24


    Motivational Interviewing provides a “tool box” of techniques and strategies which will help you to be more effective in working with clients who bring a wide range of challenges. This one-day advanced Motivational Interviewing Training is the next step for teams who are serious about an evidence-based implementation of Motivational Interviewing skills. The development and maintenance of MI skills is a challenge for front-line workers. Participating in the workshops is a great start but ongoing feedback and mentoring are needed in order for most workers to use MI skillfully. This workshop can help enhance both supervisor MI skills and the quality and nature of the mentoring process. It’s a win-win for clients and agency staff alike.
    This advanced MI training is only for those who have already taken the Motivational Interviewing Basic Two-Day training series. The training builds on the two-day MI Skills Training and teaches supervisors and professionals who are passionate about MI how to keep the practice of MI alive within their teams. If you have not undergone the MI Basic Series, please register for that course instead of this one; we conduct MI Basic regularly.

    Participants will leave with an understanding of:
    • the research-based building-blocks of a successful MI implementation
    • MI coaching skills
    • how to facilitate MI practice sessions
    • a manual with tailored MI exercises to build & sustain their team’s MI skills


    Presenter: Avani G. Dilger, MEd, MA, LPC, BC-DMT, CAS 
    Avani specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program. Avani has been training professionals in in Motivational Interviewing and other evidence-based practices worldwide for over 20 years. Find out more about Avani HERE.


    Eligible for 8 hours Certificate of Completion

Event Schedule

View the Network's projected training topics and other training information here. To view event information and fees (including member discounts) before registering, click Show details in the lower right -hand corner of each event description above.

 Cancellation Policy

  • Substitutions are welcome; please let us know in advance.
  • No-shows and cancellations 7 days or less prior to an event will be granted neither credit nor refund.
  • Up to 8 days prior to event:  25% refund will be issued in the form of a credit towards future registration.
  • Up to 15 days prior to event: 50% refund will be issued in the form of a credit towards future registration.
  • Up to 29 days prior to event: A full refund will be issued.
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