Human Services Network of Colorado

Upcoming events

    • 10/14/2020
    • (MDT)
    • 11/18/2020
    • (MST)
    • 6 sessions
    • Zoom Webinar
    • 36
    Registration is closed

    Are you providing the kind of high quality service you want to offer? Do you or your employees need skills training in multiple competencies in order to get up to speed? Are you taking care of your clients in the most effective and efficient way? Are you taking care of yourself and your career?

    This comprehensive training and certification program can help. The Network is proud to present the Direct Service Provider Online series in partnership with Aspire Training and Consulting. Most direct care resources and trainings focus on psychotherapy. This series focuses on practical approaches, successfully modified to fit case management and other helping relationships, that are NOT primarily therapeutic in nature.

    This series of six, three-hour, intensive workshops will be conducted in October and November. This spaced format offers opportunities for education, practice and coaching that are not practical in a more tightly-sequenced series of workshops. The goal of each session is to enhance knowledge, skill and confidence in providing effective client-centered care. 

    18 hours of intensive training and coaching with over 8 hours of supplemental online training for a total of 26 hours training and coaching.

    Learning Objectives

    • Define my Success
    • Understand Self Care
    • Review Best Practices in Case Management/Navigation
    • Understand the Process of Change
    • Learn about the Care Cycle (Intake through Discharge)
    • Learn about Therapeutic Communication
    • Understand Crisis Management
    • Learn about the Care/Treatment Cycle (Intake through Discharge)
    • Apply MI & Other Skills in Work with Clients (Intake through Discharge)
    • Apply Information & Skills to Case Scenarios
    • Plan to Implement Information & Skills on the job

    Supplemental Online Trainings include the following topics:

    1. Helper as a Person (50 minutes)
    2. Therapeutic Communication (40 minutes)
    3. Multiculturalism (1 hour 10 minutes)
    4. HIPAA (45 minutes)
    5. Mandatory Reporting (45 minutes)
    6. Stages of Change (40 minutes)
    7. Harm Reduction (30 minutes)
    8. Service Planning/Monitoring (40 minutes)
    9. Approaches to Difficult Situations (30 minutes)

    Direct Service Provider Certificate

    Aspire Training will provide a certificate of completion for the Direct Service Provider Certification Program, documenting all hours of both in-person and online trainings. Attendees will receive continuing education credits/units (CECs/CEUs) from the National Association of Social Workers - Colorado Chapter (per eligibility). Eligible for 25 hours continuing education credit.


    • For someone new to the field, this was extremely helpful!
    • You’re awesome, thank you for this opportunity to improve my working relationship with my clients.
    • Great information, I enjoyed the examples; they helped me learn how to use these techniques.
    • This training really improved my interactions with customers and gave me the push I needed.
    • Great class – use information on a daily basis. Helps structure meetings and address critical issues.
    • Loved this training! So applicable and valuable in our positions.
    • Amazing presentation; so many good ideas and concepts. Great ways to implement.
    • As a result of this series:
      • I have found better solutions or ways to handle situations.
      • I am able to be a better listener by practicing MI approaches.
      • I feel more confident, and productive in conversations, and feel I more positively impact others.
    Presenter: Melinda Marasch, LCSW
    Aspire Training & Consulting
    It is my honor to do exciting work with the amazing, compassionate people in the nonprofit world! It has been my life’s passion to help others, first as a psycho-therapist and now as a consultant. I specialize in clinical supervision in the form of training (in-person and online), as well as individual and group sessions. We serve licensed and unlicensed individuals, as well as programs and organizations. I have expertise in many areas, including HIV/AIDS, domestic violence, mental illnesses and much more. I also provide coaching to clients who are motivated to maximize their assets. 
    • 10/26/2020
    • 9:00 AM - 12:00 PM (MDT)
    • Zoom Webinar
    • 9
    Registration is closed
    Advanced MI Training to address trauma in clients and to prevent vicarious trauma in professionals

    Trauma is increasingly recognized as a driving factor for causing major mental health and addiction symptoms and can create challenges and obstacles in our work with clients. There is also a growing awareness that professionals get impacted with secondary trauma which can lead to serious symptoms and burnout. A lot of agencies are struggling to help their staff in dealing with trauma in their clients and to help their staff in preventing burnout.

    Motivational Interviewing is an evidence-based practice that is proven to support positive change for clients, but it is also an excellent skillset to prevent secondary trauma and burnout for the practitioner by changing the dynamics of not taking on the tension from our work.

    After this training you will:

    • Be able to understand and identify secondary trauma symptoms
    • Understand the neuroscience of trauma & PTSD
    • Learn how to turn trauma into resilience
    • Gain confidence in working with clients experiencing trauma
    Presenter: Avani G. Dilger, MEd, MA, LPC, BC-DMT, CAC III, ADS

    Avani is a Licensed Professional Counselor, a Certified Addiction Counselor, a Somatic Psychotherapist, an Acupuncture Detoxification Specialist, and a Motivational Interviewing Trainer (MINT), who specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program, an innovative, grassroots substance abuse prevention and intervention program that teaches teens to become leaders around healthier lifestyles and positive peer culture. In addition to teaching the Natural Highs program at several high schools in Boulder and at Naropa University, Avani works as a psychotherapist with teens, families and adults with issues around substance abuse, addiction and trauma using approaches such as Somatic Psychotherapy, Brainspotting and Systemic Constellationwork. She is a member of the Motivational Interviewing Network of Trainers (MINT) and trains Motivational Interviewing for criminal justice, mental health, health care, and substance abuse professionals.

    • 11/06/2020
    • 10:00 AM - 12:30 PM (MST)
    • Zoom Webinar
    • 54

    This training will review the concepts of diversity, equity and inclusion and encourage learners to explore and reflect upon how personal values, biases and assumptions can impact us at an individual, interpersonal and systemic level. This workshop will provide strategies that will aid in being more effective in working with clients as well as colleagues, which in turn will help to foster a more productive and engaging work environment. Through a series of exercises, discussions and self-reflective activities, participants will examine their personal cultural competence and explore and reflect upon how personal values, biases and assumptions can impact the quality of daily interactions with the goal of increasing the ability to understand, communicate with, and effectively interact with all people.

    Attendees will:

      • Understand the relationship between culture and bias;
      • Gain a deeper understanding of the following terms: prejudice, discrimination, microaggressions and racism;
      • Reflect on individual cultural backgrounds, power, and privilege. Understand the concept of unconscious bias and the cognitive processes which enable it.
      • Engage in a discussion around potential biases that occur in the human services field as well as strategies to mitigate those biases.

    Presenter: Nadia Ali

    Nadia has nearly 20 years of experience working in a variety of settings with people from various educational, socioeconomic and ethnic backgrounds. Her depth of experience spans program management, coalition building, leadership and workforce development, community outreach, health care reform and diversity, equity and inclusion (DEI) training and consulting. She is passionate about health and racial equity and her work has primarily centered around increasing access to care in low-income and immigrant populations, creating leadership opportunities for underrepresented minorities, and increasing awareness and dialogue around health and racial equity.

    Over the past 10 years, Nadia has become deeply involved with DEI efforts in a variety of capacities. During her tenure as a Director at the Camden Coalition of Healthcare Providers, a nationally-recognized healthcare non-profit, she worked on fostering a more inclusive culture by shifting the organization to a skills-based hiring model, implemented new interviewing practices and pathways for leadership, and created opportunities for professional development that focused on improving team communications and culture.

    Nadia has developed and facilitated DEI workshops for small businesses and recently provided leadership coaching over a six-month period to a small cohort of non-profit executives and board chairs around inclusive leadership practices. Most recently, she launched her consulting firm, Idea Labs. Idea Labs is a mission-driven consulting firm advancing diversity, equity and inclusion in the workplace through training, coaching and organizational strategy.

    Nadia's academic background includes studies in health policy and management, public health, and Spanish. Nadia is a graduate of New York University's Robert F. Wagner Graduate School of Public Service and Rutgers University. Nadia's approach to DEI includes using a trauma-informed lens, therapeutic communication techniques and adult learning principles. She is uniquely positioned to design and deliver these services drawing from her lived experience and professional background by blending a deep understanding of racial equity, various leadership frameworks and workplace dynamics.

    • 11/19/2020
    • (MST)
    • 2 sessions
    • Zoom Webinar
    • 57

    Colorado PEAK is a website which provides both information about and an application for health and human service benefits from any computer with internet access. PEAK allows clients to see if they may qualify, apply for benefits, and manage their account if they are currently receiving benefits.

    PEAK Basic  10:00 am

    This 60 minute session is for those who have not used PEAK – or who have very limited knowledge of the website. We will provide an overview of the website, the public assistance programs that are part of it, and how clients can apply for and connect to their benefits using online tools. Time will be provided for Question & Answer session.

    This session will cover:

        • PEAK’s relationship to the evolving landscape of Colorado's implementation of the Affordable Care Act, especially connections between CBMS and Connect for Health Colorado;
        • Using PEAK to empower clients to manage their benefits and renewals;
        • PEAK enhancements currently in place as well as those coming up;

    Attendees will:

        • Gain understanding of what PEAK is, how it's changing and its place in the state's vision of easing access to benefit information and enrollment;
        • Explore the slate of improvements and enhancements underway for PEAK;
        • Understand PEAK's connectivity to Connect for Health Colorado.

    PEAK Advanced 11:15 am

    This 90 minute session will provide more detailed information about the system and nuances for successful use. Rather than a training session, think of this time as consulting – you bring your specific questions and we will do our best to answer them all, or point you to the appropriate resources. 

    Presenter: Teri SlaterColorado PEAK Training Team

    Teri Slater joined the Colorado PEAK Outreach and Training team in the summer of 2013. She holds a Bachelor’s degree in Business Administration with an emphasis in Finance from the University of Colorado and has always been drawn to personal finance. Teri is passionate about helping people learn money management skills and strives to help people better understand the resources available to them, in order to develop a healthy relationship with money and begin to thrive. As a part of the PEAK team, Teri seeks to raise awareness about Colorado’s Human Services programs and to show how they can move clients toward self-sufficiency.

    Future Courses: Don't forget, our training schedule is available online. No need to wait for our individual class announcements!

    • 11/24/2020
    • 1:00 PM - 3:00 PM (MST)
    • Zoom Webinar
    • 57

    Transportation is a major obstacle for people with mobility challenges. These challenges include income, disability, language, and age. Transportation is a social determinant of health and critical to a life of vitality and connection. Helping those with mobility challenges to utilize technology is one solution for creating more opportunities to access transportation and the greater community. This workshop will help participants to become more familiar with the different ways in which technology and transportation are intersecting to give people with mobility challenges more options.

    Participants will:

    • Learn about Boulder County Mobility for All’s Technology Ambassador Program and how volunteer peer ambassadors are helping Boulder County residents master technology to access Uber, Lyft, RTD Mobile ticketing, and more.
    • Receive a demonstration of DRMAC’s new paratransit app to help Metro area residents find transportation options
    • Review technology updates from familiar current providers – e.g. Access-a-Ride, IntelliRide, DRCOG

    Eligible for 1.5 CEUs


    Carol Buchanan is the Director of Programs at Denver Regional Mobility and Access Council (DRMAC) where she oversees DRMAC’s program initiatives to achieve mobility and access for all. This includes stakeholder and member engagement, publication of DRMAC’s annual transportation guide, staffing the Transportation Information and Assistance Center, and coordinating transit related educational workshops and forums. Carol has over 30 years of experience in the field of human services working with various communities. She has a master’s degree in Nonprofit Management from Regis University and a bachelor’s degree in Social Work from James Madison University.

    Angel Bond is the Boulder County Mobility for All Program Manager. She has over twenty years’ experience in the public sector, demonstrating consistent success coordinating collaborative projects and bringing together diverse interests at the international, national, regional, and local levels of government. Angel’s work ranges from facilitating the Mobility for All Coordinating Coalition to planning and implementing projects that improve access to multimodal transportation options for older adults, individuals with disabilities, and low-income households. She led the Mobility for All Technology Ambassador Project, which was awarded the 2020 Boulder County Pinnacle Award for Inclusion by the Board of County Commissioners.

    • 12/03/2020
    • (MST)
    • 12/15/2020
    • (MST)
    • 4 sessions
    • Zoom Webinar
    • 24

    This evidence-based approach has consistently shown positive outcomes in dealing with resistance and defensiveness. It has been successfully used with populations where resistance is prevalent, including adults and adolescents who deal with legal problems, substance abuse and mental health issues. 

    Motivational Interviewing provides a “tool box” of techniques and strategies which will help you to be more effective in working with clients who bring a wide range of challenges. This is a four-day training.

     Attendees will: 

    • Understand the basic principles and skills of Motivational Interviewing​;​
    • Experience a collaborative versus an authoritarian communication style and see how you can effectively decrease defensiveness in clients​;​
    • Learn and practice resistance skills​;​
    • Learn and practice directive skills that help move a client towards positive behavior change​;​
    • ​Be able to elicit commitment language from a client that is correlated to positive outcomes​; and​
    • ​Explore proven implementation strategies that help improve your Motivational Interviewing skills in the field​.​
    Eligible for 16 CEUs

    Presenter:  Avani G. Dilger, MEd, MA, LPC, BC-DMT, CAC III, is a Licensed Professional Counselor, a Certified Addiction Counselor, a Somatic Psychotherapist, and a Motivational Interviewing Trainer (MINT), who specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program, an integrative substance abuse prevention and intervention program that includes interactive workshops, a peer mentor program, and community outreach. In addition to teaching the Natural Highs program at several high schools in Boulder and at Naropa University, Avani works as a substance abuse counselor and trauma therapist with teens, families and adults in Boulder. She is a member of the Motivational Interviewing Network of Trainers (MINT) and trains Motivational Interviewing for criminal justice, mental health, and substance abuse professionals.  She has been training professionals in in Motivational Interviewing and other evidence-based practices in Maine, Massachusetts, Illinois, Nebraska, Idaho, Arizona, New Jersey, Florida, Hawaii and Colorado.

    Eligible for 16 hours CEU

Event Calendar

View the Network's annual training topics and other training information here. To view event information and fees (including member discounts) before registering, click Show details in the lower right -hand corner of each event description above.

 Cancellation Policy

  • Substitutions are welcome; please let us know in advance.
  • No-shows and cancellations 7 days or less prior to an event will be granted neither credit nor refund.
  • Up to 8 days prior to event:  25% refund will be issued in the form of a credit towards future registration.
  • Up to 14 days prior to event: 50% refund will be issued in the form of a credit towards future registration.
  • Up to 28 days prior to event: A full refund will be issued.
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