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Human Services Network of Colorado

Upcoming events

    • 02/15/2023
    • 9:00 AM - 3:00 PM
    • Zoom Webinar
    • 30
    Register

    De-escalation of disruptive behavior has become an essential skill, pertinent to all staff providing human services. The need for safe, effective techniques to manage the disruptive client is no longer limited to those who work with severe mental illness in residential or hospital settings.

    To add to the problem, the current de-institutionalization trend has injected thousands of individuals who once were treated on an inpatient basis, into a society which is not quite sure how to manage their behavior. Outpatient mental health facilities are being asked to service clients who formerly had inpatient care. Frequently, staff at a community-based treatment centers do not have the training or experience to manage the aggressive behaviors of clients who were once institutionalized.

    This training provides attendees with a safe, non-harmful techniques, designed to aid human service professionals in the management of disruptive clients. Strategies and specific skills for dealing with clients in varying stages of escalation will be presented and discussed. Non-restraining physical protective maneuvers will be reviewed, demonstrated and discussed. Principles of debriefing and using teaching moments will also be addressed.

    ___________

    De-escalation will be presented in three phases:

    • Phase 1 Avoiding escalation through Self Care and Awareness;
    • Phase 2 Anatomy of crisis development and de-escalating skill sets; and
    • Phase 3 Exit maneuvers and debriefing skills.

    By the end of the webinar, learners will be able to:

    • Recognize the importance of self-care in how it relates to escalating/de-escalating any situation;
    • Apply de-escalation techniques effective in approaching and reducing the • tension of an agitated person;
    • Understand the impact of their reactions on the agitated person;
    • Utilize tools to control their anxieties during interventions toward maintaining the best possible professional attitude; and

    • Describe nonverbal, para-verbal and verbal skills to maintain the best possible care and welfare, as well as safety and security, for all involved.

    _____________

    Presenter: Tracy L. Hutchinson, LPC, MAC, LAC 

    Tracy has been working in the field of Addictions and Mental Health for the past 40 years. Currently, through her Counseling and Consulting private practice, Tracy is a facilitator of professional growth and development for team building. See more information about Tracy HERE.


    Eligible for 6 hours Certificate of Completion

    • 02/21/2023
    • 9:00 AM
    • 03/02/2023
    • 1:00 PM
    • Zoom webinar
    • 12
    Register

    This evidence-based approach has consistently shown positive outcomes in dealing with resistance and defensiveness. Motivational Interviewing is a collaborative conversation style for strengthening a person's own motivation and commitment to change. It has been successfully used with populations where resistance is prevalent, including adults and adolescents who deal with legal problems, substance abuse and mental health issues. 

    Motivational Interviewing provides a “tool box” of techniques and strategies which will help you to be more effective in working with clients who bring a wide range of challenges. This is a four-day online training with a four-hour session each day.

     Attendees will: 

    Understand the basic principles and skills of Motivational Interviewing

    Experience a collaborative versus an authoritarian communication style and see how you can effectively decrease defensiveness in clients​;​

    Learn and practice resistance skills​;

    Learn and practice directive skills that help move a client towards positive behavior change​;​

    Be able to elicit commitment language from a client that is correlated to positive outcomes​;​

    Explore proven implementation strategies that help improve your Motivational Interviewing skills in the field​.

    _____

    Presenter: Avani G. Dilger, MEd, MA, LPC, BC-DMT, CA
    Avani specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program. Avani has been training professionals in in Motivational Interviewing and other evidence-based practices worldwide for over 20 years. Find out more about Avani HERE.

    Eligible for 16 hours Certificate of Completion

    • 02/22/2023
    • 8:30 AM - 1:30 PM
    • Zoom Webinar
    • 33
    Register

    When working with people who are in the midst of personal crisis, trauma, or emotional distress, it is common to eventually exhaust yourself from vicarious trauma (aka secondary trauma or compassion fatigue). This workshop is focused on ways to exercise self-care and self-compassion for human services professionals. Self-compassion involves treating ourselves with the care that you would offer a close friend. We will discuss the benefits of self-compassion and how to cope with caregiver fatigue. We will also talk about how to incorporate self-compassion into everyday life. We encourage you to fight caregiver fatigue by taking this time to learn to care for yourself at this enjoyable, interactive workshop.

    Participants will learn about the impact of traumatic stress on the brain and on the body. Concepts of vicarious trauma, secondary trauma, compassion fatigue, and burnout will be addressed. Finally, we will explore organizational and personal strategies that can be employed to mitigate the effects of secondary traumatic stress.

    Causes of vicarious trauma

    Your clients may have experienced trauma associated with childhood abuse, domestic violence, sexual assault or other violent crimes, disasters, war, forced migration, or even political torture. Vicarious traumatic stress is now recognized as an occupational hazard of providing direct services to populations with histories of trauma. Vicarious trauma involves a transformation which occurs in the inner experience of the human services practitioner as a result of empathetic engagement with their clients' traumatic experiences. The emotional costs of caring for clients with histories of trauma can be significant, including the loss of personal and professional resiliency. A growing body of research evidence has demonstrated that secondary traumatic stress has the potential to erode work performance, undermine motivation and morale, and adversely impact the personal health of the practitioner.

    Healing (Trauma) Informed Care (HIC) is an important best practice model for all direct care workers to understand. Understanding Healing Informed Self Care is at least as important in the direct care field. Research in trauma, neuropsychology, positive psychology and other disciplines identify several approaches to self-care that help mitigate stress, trauma, secondary trauma, compassion fatigue and burn-out. Understanding how we are affected, as well as how we can care well for ourselves and others, will undoubtedly help us lead and shape the future together. Learning objectives include the following.

    By the end of the training, learners will be able to:

    • Describe Stress, Trauma, Secondary Trauma, Burn-Out, Compassion Fatigue, Zoom Fatigue, Moral Fatigue &/or Comparative Suffering;
    • Be able to identify symptoms in yourself and others and know how to access help;
    • Understand what predicts Vicarious Trauma;
    • Become aware of causes and consequences in order to help decrease vulnerability;
    • Practice self-administered stress reduction relaxation techniques
    • Identify at least one way to insulate themselves from Vicarious/Secondary Trauma, Burn-Out &/or Compassion Fatigue
    • Identify at least one thing they will do for better Self-Care.
    Presenter: Melinda Marasch, LCSW
    Aspire Training & Consulting

    It is my honor to do exciting work with the amazing, compassionate people in the nonprofit world! It has been my life’s passion to help others, first as a psycho-therapist and now as a consultant. I specialize in clinical supervision in the form of training (in-person and online), as well as individual and group sessions. We serve licensed and unlicensed individuals, as well as programs and organizations. I have expertise in many areas, including HIV/AIDS, domestic violence, mental illnesses and much more. I also provide coaching to clients who are motivated to maximize their assets. 

    Eligible for 4 hours Certificate of Completion

    • 03/08/2023
    • 9:00 AM
    • 03/09/2023
    • 12:00 PM
    • Zoom Webinar
    • 46
    Register

    This two-day training series provides a foundation of knowledge and skill in providing Trauma-Informed Care (TIC) to clients of all walks of life. This training focuses on enhancement of knowledge, skill and confidence of direct care providers in work with those stressed and/or traumatized. Information regarding stress and trauma will include common terms (e.g. secondary trauma, burn-out, compassion fatigue, etc), and will create an understanding of the holistic effects of stress and trauma on individuals, as well as the effects on direct service providers. This content will also provide an understanding of the impact of trauma on the brain, planning, processing, learning, relating and more. Motivational Interviewing and other approaches will be utilized to apply TIC and other concepts to client scenarios.

    By the end of the TIC training series, you will be able to...

    • Explain TIC to a colleague;

    • Understand the ways stress/trauma might impact clients or you;

    • Explore ways you can be more healing-informed in your work;

    • Identify at least one thing you could do for effective self-care

    • Apply TIC approaches to client scenarios; and

    • Develop a plan for utilizing TIC strategies on the job.

    __________

    WHO SHOULD ATTEND? Front-line workers and supervisors across mental health and human services sectors. Includes (but is not limited to) those working in assisted living, homelessness, domestic violence, sexual assault, child abuse, community and family services, juvenile justice, corrections.

    Testimonials

     For someone new to the field, this was extremely helpful!
    • This training really improved my interactions and gave me the push I needed.
    • Use information on a daily basis. Helps structure meetings and address critical issues.

    • Loved this training! So applicable and valuable in our positions

    Eligible for 12 hours Certificate of Completion

    ___________


    Presenter: Melinda Marasch, LCSW
    Aspire Training & Consulting
    It is my honor to do exciting work with the amazing, compassionate people in the nonprofit world! It has been my life’s passion to help others, first as a psycho-therapist and now as a consultant. I specialize in clinical supervision in the form of training (in-person and online), as well as individual and group sessions. We serve licensed and unlicensed individuals, as well as programs and organizations. I have expertise in many areas, including HIV/AIDS, domestic violence, mental illnesses and much more. I also provide coaching to clients who are motivated to maximize their assets.
    • 03/13/2023
    • 10:00 AM - 1:00 PM
    • Zoom Webinar
    • 48
    Register

    Intuitive decision-making or 'gut instinct' is your ability to instantly get an understanding of something without needing to use  conscious reasoning. There are a variety of lenses through which intuition is evaluated, theorized and defined. Some of those lenses this workshop will use as a point of reference are:

    1. Under stress, the brain is quickly gathering and processing many facts, much of which is happening unconsciously or outside of overt awareness. This information quickly informs higher brain processing areas and compare information to past experiences, providing an "instinctual" response.
    2. Psychologists generally believe that intuition relies on powers of pattern-matching, from experiences stored in long-term memory and presents in-the-moment judgments based on them. Researchers have theorized four kinds of intuitive thinking, each distinct and unique yet easily identifiable in most situations.
    3. Biochemistry (like oxytocin and serotonin), are present/measurable, when individuals experience that “gut feeling” of safety, acceptance, security, anxiety and/or discomfort. There are those that interpret these gut feelings as impressions and intuition that shape decisions and influence relationship responses. "Scientists believe intuition operates through the entire right side of our brain, the brain's hippocampus and through our gut (digestive system has neurons as well)," Dr. Judith Orloff
    4. Spiritual intuition has been referred to as an ability to hear, understand or respond to something immediately, without the need for conscious reasoning. This might include insights from nature, a higher power, god or another deity.

    Within a guided discussion and presentation of functional intuition within differing theories, interpretations and references the following objectives further outline our time together:

      • Exploration of how intuition fits within clinical and personal skills, values, and belief systems
      • Recognition of discernable differences between Intuition and Impulsiveness
      • Identification of a dozen skills for strengthening intuition
      • A construct for intuitive decision making
      • Recognition of common sabotage inherent in acting intuitively

    Presenter: Tracy L. Hutchinson, LPC, MAC, LAC 

    Tracy has been working in the field of Addictions and Mental Health for the past 40 years. Currently, through her Counseling and Consulting private practice, Tracy is a facilitator of professional growth and development for team building. See more information about Tracy HERE.

    Eligible for 3 hours Certificate of Completion

    • 03/22/2023
    • 05/11/2023
    • 3 sessions
    • Betty Ford Children's Center, 7000 E Belleview Ave Suite 200, Greenwood Village, CO 80111
    • 50
    Register

    Are you providing the kind of high quality service you want to offer? Do you or your employees need skills training in multiple competencies in order to get up to speed? Are you taking care of your clients in the most effective and efficient way? Are you taking care of yourself and your career?

    This comprehensive training and certification program can help. The Network is proud to present the Direct Service Provider Series in partnership with Aspire Training and Consulting. Most direct care resources and trainings focus on psychotherapy. This series focuses on practical approaches, successfully modified to fit case management and other helping relationships, that are NOT primarily therapeutic in nature.

    This series of four, six-hour, intensive workshops will be conducted over two months. This spaced format offers opportunities for education, practice and coaching that are not practical in a more tightly-sequenced series of workshops. The goal of each session is to enhance knowledge, skill and confidence in providing effective client-centered care. 

    18 hours of intensive in-person training and coaching with over 8 hours of supplemental online training for a total of 26 hours training and coaching.

    Learning Objectives

    • Define my Success
    • Understand Self Care
    • Review Best Practices in Case Management/Navigation
    • Understand the Process of Change
    • Learn about the Care Cycle (Intake through Discharge)
    • Learn about Therapeutic Communication
    • Understand Crisis Management
    • Learn about the Care/Treatment Cycle (Intake through Discharge)
    • Apply MI & Other Skills in Work with Clients (Intake through Discharge)
    • Apply Information & Skills to Case Scenarios
    • Plan to Implement Information & Skills on the job

    Supplemental Online Trainings include the following topics:

    1. Helper as a Person (50 minutes)
    2. Therapeutic Communication (40 minutes)
    3. Multiculturalism (1 hour 10 minutes)
    4. HIPAA (45 minutes)
    5. Mandatory Reporting (45 minutes)
    6. Stages of Change (40 minutes)
    7. Harm Reduction (30 minutes)
    8. Service Planning/Monitoring (40 minutes)
    9. Approaches to Difficult Situations (30 minutes)

    Direct Service Provider Certificate

    Aspire Training will provide a certificate of completion for the Direct Service Provider Certification Program, documenting all hours of both in-person and online trainings. Attendees will receive continuing education credits/units (CECs/CEUs) from the National Association of Social Workers - Colorado Chapter (per eligibility). Eligible for 25 hours continuing education credit.

    Testimonials

    • For someone new to the field, this was extremely helpful!
    • You’re awesome, thank you for this opportunity to improve my working relationship with my clients.
    • Great information, I enjoyed the examples; they helped me learn how to use these techniques.
    • This training really improved my interactions with customers and gave me the push I needed.
    • Great class – use information on a daily basis. Helps structure meetings and address critical issues.
    • Loved this training! So applicable and valuable in our positions.
    • Amazing presentation; so many good ideas and concepts. Great ways to implement.
    • As a result of this series:
      • I have found better solutions or ways to handle situations.
      • I am able to be a better listener by practicing MI approaches.
      • I feel more confident, and productive in conversations, and feel I more positively impact others.
    Presenter: Melinda Marasch, LCSW
    Aspire Training & Consulting
    It is my honor to do exciting work with the amazing, compassionate people in the nonprofit world! It has been my life’s passion to help others, first as a psycho-therapist and now as a consultant. I specialize in clinical supervision in the form of training (in-person and online), as well as individual and group sessions. We serve licensed and unlicensed individuals, as well as programs and organizations. I have expertise in many areas, including HIV/AIDS, domestic violence, mental illnesses and much more. I also provide coaching to clients who are motivated to maximize their assets. 
    • 04/25/2023
    • 10:00 AM - 12:00 PM
    • Zoom Webinar
    • 58
    Register

    This workshop provides tools which help practitioners to empower clients with unhealthy relationship backgrounds, offering them a better chances for success going forward.

    Relationships are a fundamental part of our lives as human beings. Often the focus in professional settings is recognizing and challenging unhealthy relationships. However, understanding the fundamental components of healthy relationships is key to building the client's skills to allow them to foster healthy relationships.

    This training will provide helping professionals with psychoeducation on the psychological roots of building healthy relationships, techniques on how to build your client's skills in developing healthy relationships, and opportunities to practice implementing those skills.

    It also offers practitioners an opportunity to explore how their personal relationships affect their interactions with clients.

    Learn how to intentionally model healthy relationships with your client through

    • Boundary Setting
    • Parallel Processing
    • Modeling healthy relationships

    Learn how to use strength-based approaches to promote positive relationships in your clients through:

    • Psychoeducation on recognizing healthy relationships
    • Techniques to help clients cope with uncomfortable feelings
    • Using a client-led approach to empower clients in setting boundaries and relationship standards

    Learn practical tools to teach your clients how to foster positive relationships in their lives using

    • The 5 secrets of communication
    • Gottman Relationship Theory
    • Healthy Communication techniques

    __________

     Presenter: Marisol Velez Murray is the director of Marisol Homes, an extended stay shelter for single and expectant mothers and their children. Marisol is a licensed professional counselor. She specializes in populations that have experienced intimate partner violence, Latinx immigrant population, and complex trauma. She has extensive experience in mental health crisis stabilization and response and has worked in a variety of positions with individuals across the lifespan.

    Eligible for two hours Certificate of Completion

    • 08/22/2023
    • 08/24/2023
    • 2 sessions
    • Zoom Webinar
    • 28
    Register

    MI_cartoon

    Motivational Interviewing provides a “tool box” of techniques and strategies which will help you to be more effective in working with clients who bring a wide range of challenges. This one-day advanced Motivational Interviewing Training is the next step for teams who are serious about an evidence-based implementation of Motivational Interviewing skills. The development and maintenance of MI skills is a challenge for front-line workers. Participating in the workshops is a great start but ongoing feedback and mentoring are needed in order for most workers to use MI skillfully. This workshop can help enhance both supervisor MI skills and the quality and nature of the mentoring process. It’s a win-win for clients and agency staff alike.
    This advanced MI training is only for those who have already taken the Motivational Interviewing Basic Two-Day training series. The training builds on the two-day MI Skills Training and teaches supervisors and professionals who are passionate about MI how to keep the practice of MI alive within their teams. If you have not undergone the MI Basic Series, please register for that course instead of this one; we conduct MI Basic regularly.

    Participants will leave with an understanding of:
    • the research-based building-blocks of a successful MI implementation
    • MI coaching skills
    • how to facilitate MI practice sessions
    • a manual with tailored MI exercises to build & sustain their team’s MI skills

    _________

    Presenter: Avani G. Dilger, MEd, MA, LPC, BC-DMT, CAS 
    Avani specializes in substance abuse prevention and treatment with adults, teens and their families. She is the founder and director of the “Natural Highs – Healthy Alternatives to Drugs & Alcohol” nonprofit program. Avani has been training professionals in in Motivational Interviewing and other evidence-based practices worldwide for over 20 years. Find out more about Avani HERE.

    ________

    Eligible for 8 hours Certificate of Completion

Event Schedule

View the Network's projected training topics and other training information here. To view event information and fees (including member discounts) before registering, click Show details in the lower right -hand corner of each event description above.

 Cancellation Policy

  • Substitutions are welcome; please let us know in advance.
  • No-shows and cancellations 7 days or less prior to an event will be granted neither credit nor refund.
  • Up to 8 days prior to event:  25% refund will be issued in the form of a credit towards future registration.
  • Up to 15 days prior to event: 50% refund will be issued in the form of a credit towards future registration.
  • Up to 29 days prior to event: A full refund will be issued.
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