Emotional Intelligence for Better Outcomes with Clients and Co-Workers

Emotional intelligence (EI) or emotional quotient (EQ) is the capacity of individuals to recognize their own, and other people's emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior.

Research has shown that psychological safety is a primary factor in effecting successful outcomes, both with co-workers and with clients. Higher emotional intelligence creates a zone where it is safe to:

• Discuss Ideas
• Experiment
• Take Risks
• Give Feedback
• Learn from Mistakes

Join Dr. Johnson as she talks about the impact and importance of Emotional Intelligence. Discover why this term has grown in popularity both at home and at work. By the end of the presentation, you will have a better understanding of both Emotional Intelligence itself and how to improve your own Emotional Intelligence.

Objectives

• Provide a more comprehensive approach in assisting clients to move toward self-sufficiency;
• Develop increased empathy, self-awareness and self-regulation
• Recognize the Emotional Intelligence principles that can make both co-workers and clients more passionate and engaged;
• Gain an understanding of the dominance of survival over proactivity; and
• Inspire practices that recognize individual needs for self-efficacy, self-determination and self-reflection.

Presenter: Kate Leslie

Kate Leslie, MSW, LCSW, is a licensed clinical social worker, originally from Atlanta, GA. She received her Honors BA in Modern Culture and Media (Semiotics) from Brown University in Providence, Rhode Island in 2001 where she focused on post-colonial literature and politics. Kate received her MSW from Smith College School for Social Work in Northampton, MA. She completed her post-masters training fellowship at the McAuley Institute at St. Mary's Hospital in San Francisco, a psychiatric inpatient unit for adolescents.

Kate is a member of the AAPCSW, NASW, and the mental health provider representative on the Colorado Medicaid MPRACC committee. Kate works with severe mental illness in families, eating disorders, and trauma, and is private practice in Boulder, CO.

Eligible for three hours Certificate of Completion