Understanding and supporting LGBTQ+ clients and co-workers

How can anyone know ALL there is to know about LGBTQIA+? That's a helluva lot of acronyms to get your head around! As a service provider, it is likely you know some things, but are open to other ways of looking at this population and gaining a better understanding and insight around working with them.

This course is designed to create a solid foundation for supporting persons who identify as LGBTQIA+ and to help you work and communicate better with this population as a human services professional.

GOAL: To increase knowledge about LGBTQIA+ and working with this population.

OBJECTIVES: By the end of this training you will:

• Gain a better understanding and awareness of the history and social determinants of health in the LGBTQIA+ community and how to better serve this population;
• Develop strategies to mitigate potential adverse effects of implicit biases and inherent power imbalances;
• Learn better communication styles with clients and co-workers.

PRESENTER: Savanna Depew

Savanna is a trained facilitator and experienced case manager who has been directly involved with human services work for more than 5 years. She has coached hundreds of participants through a multitude of goals including navigating housing, connecting to mental health support, and preparing for education and employment opportunities. Savanna Depew She is currently the Manager of Community Programs, Center for Work Education & Employment

Eligible for one-hour Certificate of Completion